Privacy Policy

Last updated: July 24, 2026

This Privacy Policy explains how Carlos Castilho Real Estate ("we," "us," or "I") handles information in connection with this website, carlosrealestateagent.com. I keep things simple: this site is an informational landing page, and I only collect the information you choose to share when you reach out.

Information I Collect

Information you provide directly. When you contact me — by text message, phone call, email, or by booking a consultation — you may share your name, phone number, email address, and any details you include about your real estate needs. You provide this voluntarily, and I use it to respond to you.

Information collected automatically. I use Google Analytics to understand how visitors use the site — for example, which pages are viewed, how you arrived, which contact buttons are clicked, and general (non-precise) location, device, and browser type. This information is used in aggregate to improve the site and is not used to personally identify you. Google Analytics sets cookies and processes this data under Google's policies. Separately, like most websites, the hosting provider that serves this site may log standard technical information (such as IP address and browser type) for security, reliability, and performance.

Third-party services embedded or linked on this site:

• Scheduling (Calendly). If you book a consultation, scheduling is handled by Calendly. The details you enter there are processed under Calendly's privacy policy.
• Web fonts (Google Fonts). This site loads fonts from Google Fonts, which may receive your IP address in order to deliver the fonts.
• Hosting (Netlify). The site is hosted and delivered by Netlify, which processes standard server and delivery data.
• Analytics (Google Analytics 4). This site uses Google Analytics to measure traffic and interactions. See Google's Privacy Policy. You can opt out across all sites with the Google Analytics Opt-out Browser Add-on.
• Social links. If you click a link to an external site (such as Facebook), that site's own privacy practices apply.

How I Use Your Information

• To respond to your messages and inquiries;
• To schedule and conduct consultations;
• To provide real estate services you request and follow up appropriately;
• To comply with legal, regulatory, and professional obligations.

How I Share Your Information

I do not sell or rent your personal information. I may share it only:

• With service providers that help operate this site or my business (for example, the scheduling and hosting services above), limited to what they need to perform their function;
• With trusted partners you ask me to connect you with (such as a lender or contractor), with your consent;
• When required by law, regulation, or to protect legal rights.

Cookies

This site uses Google Analytics cookies to measure site usage (for example, to tell new and returning visitors apart). It does not use advertising or cross-site tracking cookies. You can control or clear cookies in your browser settings, or opt out of Google Analytics using the Google Analytics Opt-out Add-on. Third-party services you interact with (such as Calendly) may set their own cookies under their respective policies.

Data Retention

I keep the information you share for as long as needed to respond to you, provide services, and meet legal or professional record-keeping requirements. You may ask me to delete your information at any time (see below).

Your Choices & Rights

• You can opt out of further communication from me at any time — just let me know.
• You can request that I access, correct, or delete the personal information you've shared with me.
• To make any of these requests, contact me using the details below.

Children's Privacy

This site is intended for adults and is not directed to children under 13. I do not knowingly collect personal information from children.

Changes to This Policy

I may update this Privacy Policy from time to time. When I do, I'll revise the "Last updated" date at the top of this page. Please check back periodically.